If you are not satisfied with a product or BakkerElkhuizen's service, you can contact us by phone (+44 203 6083569) or via e-mail (firstname.lastname@example.org). You will receive a return form and RMA number by e-mail within five working days with which you can return the item to us. The product must be returned in its original condition, if possible in the original packaging and with all accessories. Do not stick stickers etc. on the packaging but return it in a box.